Privacy Policy

‍ ‍Privacy Policy

‍ ‍Chelsea Fit & Flex LLC

Last Updated: 6/8/2026

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Chelsea Fit & Flex LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our platform, website, or related services (the “Platform”).

The Platform provides fitness and wellness-related content intended for general educational and informational purposes only and is not medical advice. Users should review the Company’s Terms and Conditions and any applicable liability waivers before participating in fitness activities.

This Privacy Policy explains how we collect, use, and safeguard your information.

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1. Information We Collect

We may collect the following types of information when you use the Platform.

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Personal Information

Information you voluntarily provide may include:

  • Name

  • Email address

  • Account login credentials

  • Payment information (processed through Stripe)

  • Mailing Address (for merchandise purchases)

Payment information is processed by third-party payment processors and is not stored directly by the Company.

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Account and Platform Activity

When you use the Platform, we may collect information such as:

  • Account activity

  • Comments or community posts

  • Video viewing activity

  • Favorited, liked and saved videos

  • User preferences

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Technical Information

We may automatically collect certain technical and usage information, including:

  • IP address

  • Browser type

  • Device information

  • General location data

  • Access times

  • Pages viewed

  • Features used

  • General engagement activity

The Platform may use cookies, analytics tools, and similar technologies to improve functionality, analyze usage patterns, maintain security, and enhance user experience. This information helps us maintain and improve the Platform.

2. How We Use Information

We use collected information to:

  • Provide and maintain the Platform

  • Manage user accounts and subscriptions

  • Process payments through Stripe

  • Respond to user inquiries

  • Improve platform functionality and user experience

  • Monitor community interactions and enforce platform policies

  • Announce special events to the community

  • Provide newsletters to the community

We process personal information as necessary to provide services, manage subscriptions and user accounts, communicate with users, comply with legal obligations, and support legitimate business operations. We do not sell your personal information.

We may disclose information when required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, enforce our policies, prevent fraud, or protect users or the public.

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3. Third-Party Services

The Platform may rely on third-party providers to operate certain services, including:

  • Stripe, Venmo, and PayPal for payment processing

  • Vimeo OTT for video hosting and subscription management

  • MailChimp for newsletters

  • Squarespace for website hosting

  • Gmail and Google Workspace

  • PipeDrive – CRM software

  • Zapier – webhook

  • Xero – Accounting Software

These providers may collect and process information according to their own privacy policies.

Certain portions of the Platform may be hosted, operated, or facilitated through third-party services integrated with the Company’s website and subscription systems. By using the Platform, users acknowledge that certain information may be processed through these integrated providers in order to deliver services.  Users are encouraged to review the privacy policies of those services.

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4. Community Content

If you post comments, messages, or other content in community areas of the Platform, that information may be visible to other users.

Users should avoid sharing sensitive personal or medical information within community discussions.

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5. Data Security

We take reasonable administrative and technical measures to safeguard personal information. However, no online transmission or storage system can be guaranteed to be completely secure.

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6. Data Retention

We retain user information only as long as necessary to:

  • Maintain accounts

  • Provide services

  • Comply with legal or financial obligations

Users may request account deletion by contacting the Company at the email listed below.

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7. Children’s Privacy

The Platform is intended for adults only. Individuals under the age of eighteen (18) are not permitted to use the Platform.

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8. Social Media/Photo Release

If users voluntarily tag the Company on social media or post publicly available content referencing the Platform, the Company may repost or share such content for promotional or community purposes unless the user requests otherwise.

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9. Updates to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on the Platform with the revised effective date.

Continued use of the Platform after updates constitutes acceptance of the revised policy.

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10. Contact Information

If you have questions regarding this Privacy Policy, please contact:

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Chelsea Fit & Flex LLC
Email:  chelsea@chelseafitandflex.com

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